Introduction
At GWC (Grant Writing Company), we are committed to ensuring that our clients are completely satisfied with our grant writing services. If you have any concerns or issues related to our services, please read our Refund and Returns Policy below to understand how we handle refund requests and returns.
Eligibility for Refund
We understand that there might be instances where you may request a refund. To be eligible for a refund, your request must meet the following conditions.
- The grant proposal draft has not been submitted to any grant provider
- The request is made within 7 days of your initial order.
- A detailed explanation of the reason for the refund is provided.
Non-Refundable Services
Please note that certain services are non-refundable. These include:
- Services that have been completed and grant proposals that have been submitted.
- Any service that violates our terms and conditions.
How to Request a Refund
To request a refund, please send an email to our customer support team at [Billing@Grantwritingcompany.com], detailing your request and the reason for the refund. Our team will review your request and respond in a timely manner.
Refund Processing
Once your refund request is approved, we will process the refund within 14 business days. The refund will be issued using the original payment method, unless otherwise specified by you.
Revisions and Amendments
If you are not satisfied with the initial grant proposal draft, we offer a revision and amendment service. You can request revisions within 7 days of receiving the initial draft. Our grant writers will work with you to make necessary improvements until you are satisfied with the result
Contact Us
If you have any questions or concerns regarding our Refund and Returns Policy, please feel free to contact us at [Info@Grantwritingcompany.com]. Our customer support team is here to assist you.
This policy is subject to change without prior notice, and any updates will be reflected on our website. It is your responsibility to review this policy periodically. By using our services, you agree to abide by the terms outlined in this Refund and Returns Policy.
